Mental health is a minefield the most important thing when understanding is the ability to listen . Even those professionals trained don’t always get it fully . You can have all the degrees in the world but unless there is an ability to listen true understanding is not possible
In my professional career and everyday life I have learned the most through listening to others. There is nothing worse than understanding gained from engaging In pseudo psychology without the ability to listen .
An important part of recovery is being heard . It is more important that a person is firstly heard and not analysed